Travel Agent Support

Travel Agent Commission Inquiries

  • Submit an online inquiry
  • Email us directly at
  • Call a Hilton representative at 1-800-873-1215 between 7:00 a.m. and 4:00 p.m. CST, Monday-Friday. (Outside the U.S., dial 1-703-480-6916.)
  • Fax your inquiry to 1-703-480-6917

GDS-related Inquiries

Doubletree 1-800-770-5466
Embassy Suites 1-800-553-2523
Hampton Inn 1-800-553-2523
Hilton 1-800-626-6700
Hilton Garden Inns 1-800-626-6700
Homewood Suites 1-800-553-2523

Questions regarding Unlimited Budget®

Call 1-800-242-3725 or visit

General Inquiries, Comments, or Assistance with Reservations made online at

eMail us or call our Internet Reservations desk at 1-800-774-1500, from within the U.S. and Canada. Callers outside the U.S. may dial 00-1-800-774-1500 (your call will be charged at international direct dial rates).

Meeting and Group Planning Assistance

Call Hilton Direct at 1-800-321-3232 from within the U.S. and Canada, or contact your regional Hilton Direct office or Hilton Sales Worldwide office.

For Questions regarding "Our Best Rates. Guaranteed."

File an online Claim Form.
To follow up on a previously-submitted claim, please call 1-800-HILTONS (1-800-445-8667) and ask for Guest Assistance, or eMail us for more information.

For inquiries regarding our Hilton HHonors Frequent Guest Program

Call 1-800-548-8690 from inside the U.S. and Canada, or contact your regional HHonors Customer Service Center.